Best Workplaces Ireland 2013
What is a Great Workplace? The Employee View
Great workplaces are built through the day-to-day relationships that employees experience — not a checklist of programmes and benefits.The key factor in common in these relationships is TRUST. From the Employee’s perspective, a great workplace is one where they:
• TRUST the people they work for;
• Have PRIDE in what they do; and
• ENJOY the people they work with.
Trust is the defining principle of great workplaces — created through management’s credibility, the respect with which employees feel they are treated, and the extent to which employees expect to be treated fairly. The degree of pride and levels of authentic connection and camaraderie employees feel with one are additional essential components.
What is a Great Workplace? The Manager View: From the Manager’s perspective, a great workplace is one where they:
• ACHIEVE ORGANISATIONAL OBJECTIVES;
• With employees who GIVE THEIR PERSONAL BEST; and
• WORK TOGETHER AS A TEAM / FAMILY in an environment of TRUST
Melody ChinamasaContact Centre Manager
Melody worked & studied in Ireland for 7 years before discovering FMI in 2008. Melody joined FMI as a Brand Sales Consultant & rose through the ranks to Senior Account Manager working across various clients in the FMCG and Residential Sales arena. Now Mel is charged with business development and management of all Telesales activity.
Mel comes from “the last country in the alphabet” any guesses?
Outside of work Mel is currently defending his role as “Champion Dad” with 2 small boys who love to use him as their punch bag. To celebrate the battles they all love the “chicken wings” in Tribeca in Ranelagh.
However nothing tastes like food from home – Zimbabwe.
Pick up the phone and have a chat with Mel.
Account DirectorHaving been a previous client with FMI Fiona took the opportunity to join the FMI team in 2012 and hasn’t looked back since.
Fiona loves to bake and experiment with recipes and in particular tapas. She took up running and Spanish this year and while she is loving the running the Spanish isn’t going quite so well – too much giggling!!
Even though Fiona is a true Dub her favourite colour is red.
Senior Account ManagerGavin is Account Director New Business at FMI responsible for new business development. Gavin joined FMI back in 2007 as Account Executive and has been on an exciting career path ever since. He has held several key roles within the company and has worked across multiple clients and sectors.
When not hard at work, Gavin can be found going to concerts perfecting his persona as a "music snob" or travelling to London to see his beloved Arsenal Football Club.
No surprise then that Gavin’s pet hate is Tottenham Hotspur.
Sales DirectorElton joined the FMI sales team in 2008 as a B2B Agent. After a short amount of time Elton progressed through the ranks in style, to Team Executive, Team Coordinator; after that to Sales Manager, National Sales Manager and currently Sales Director. Having gone through the Cycle of Development and proven ‘it works’ Elton has a clear focus and understanding of the roles required for Residential Sales. Elton’s true to his heart and loves anything Mediterranean; clothes, wine, football and food especially. He cooks a mean spaghetti Bolognese! With one exception of course – music; Elton is a big House and Hip Hop fan. Deadmau5 and Tupac are his favorites.
Account DirectorKevin started his career in 2010 in FMI as Sales Manager & now is Account Director for the Electric Ireland campaign.
Kevin hails from Stockport in England and moved to Ireland 2001 – we think he deserves citizenship at this stage.
Kevin’s true love is music and playing in and conducting brass bands – in fact he has played The Tenor horn since the age of 6. He can make quite a noise when he wants to!