Best Workplaces Ireland 2013
What is a Great Workplace? The Employee View
Great workplaces are built through the day-to-day relationships that employees experience — not a checklist of programmes and benefits.The key factor in common in these relationships is TRUST. From the Employee’s perspective, a great workplace is one where they:
• TRUST the people they work for;
• Have PRIDE in what they do; and
• ENJOY the people they work with.
Trust is the defining principle of great workplaces — created through management’s credibility, the respect with which employees feel they are treated, and the extent to which employees expect to be treated fairly. The degree of pride and levels of authentic connection and camaraderie employees feel with one are additional essential components.
What is a Great Workplace? The Manager View: From the Manager’s perspective, a great workplace is one where they:
• ACHIEVE ORGANISATIONAL OBJECTIVES;
• With employees who GIVE THEIR PERSONAL BEST; and
• WORK TOGETHER AS A TEAM / FAMILY in an environment of TRUST
Account DirectorMichael Thompson has joined the team as Account Director responsible for our Contact Centre. Michael has over 10 years prior management experience within the Contact Centre industry focusing on: Technical support, Customer service, Customer acquisition, Customer retention, Recruitment & Project management. Michael is chairperson of the Tallaght Youth Band and also has played drums for 23 years and have played Tuba for the past 4 years as well in a Drum Corps.
Elton joined FMI in March of 2008. With a clear goal in mind and a strong belief in the company’s Staff Development Programme – Ardú, Elton progressed through the ranks of the business. National Sales Manager and Sales Director were huge achievements throughout the years and Elton didn’t stop there - With the business expanding into an international stage, in 2015 he was appointed as Executive Director of Sales.
Now a Director, Elton has a clear focus and understanding of the tools required for achieving the goals of FMI. He feels lucky that his ambitions are matched by the company’s desire to grow and expand.
Elton’s true to his heart and loves anything Mediterranean; clothes, football, cars and food especially. He cooks a mean spaghetti Bolognese, fresh, from scratch! When it comes to music, Blues, Jazz, Hip Hop and House are his favourite genres.
A huge love for dogs means that Elton is a supporter of Dogs Trust. He also proudly supports UNICEF.
Account DirectorJennifer joined FMI over 7 years ago and in that time has gained valuable experience working across various aspects of the business from merchandising, auditing and in-store demonstrations. Currently Jennifer is looking after tactical projects on the FMCG side of the business.
Jen loves to travel with her family and has spent lots of time in Australia where her twin sister currently lives – so if you need any advice about travelling to Australia Jennifer is your lady.
Her favourite restaurant is Cafe Sydney – great views & food.
Account DirectorHaving been a previous client with FMI Fiona took the opportunity to join the FMI team in 2012 and hasn’t looked back since.
Fiona loves to bake and experiment with recipes and in particular tapas. She took up running and Spanish this year and while she is loving the running the Spanish isn’t going quite so well – too much giggling!!
Even though Fiona is a true Dub her favourite colour is red.
DirectorLibby started her career in FMI way back in 2003 as an Account Executive and has worked her way up to become a Board Director at FMI. She has seen three different FMI offices as the business has grown and needed more space.
Libby has worked across all aspects of our services and brings a huge amount of knowledge and experience to the FMI client servicing team. Her experience of running largescale sales merchandising field teams makes Libby an invaluable asset to her clients and colleagues alike.
Libby is our self confessed shopaholic and while her favourite colour is navy her wardrobe is more reflective of her personality colourful & fun.