Best Workplaces Ireland 2013
What is a Great Workplace? The Employee View
Great workplaces are built through the day-to-day relationships that employees experience — not a checklist of programmes and benefits.The key factor in common in these relationships is TRUST. From the Employee’s perspective, a great workplace is one where they:
• TRUST the people they work for;
• Have PRIDE in what they do; and
• ENJOY the people they work with.
Trust is the defining principle of great workplaces — created through management’s credibility, the respect with which employees feel they are treated, and the extent to which employees expect to be treated fairly. The degree of pride and levels of authentic connection and camaraderie employees feel with one are additional essential components.
What is a Great Workplace? The Manager View: From the Manager’s perspective, a great workplace is one where they:
• ACHIEVE ORGANISATIONAL OBJECTIVES;
• With employees who GIVE THEIR PERSONAL BEST; and
• WORK TOGETHER AS A TEAM / FAMILY in an environment of TRUST
Melody ChinamasaContact Centre Manager
Melody worked & studied in Ireland for 7 years before discovering FMI in 2008. Melody joined FMI as a Brand Sales Consultant & rose through the ranks to Senior Account Manager working across various clients in the FMCG and Residential Sales arena. Now Mel is charged with business development and management of all Telesales activity.
Mel comes from “the last country in the alphabet” any guesses?
Outside of work Mel is currently defending his role as “Champion Dad” with 2 small boys who love to use him as their punch bag. To celebrate the battles they all love the “chicken wings” in Tribeca in Ranelagh.
However nothing tastes like food from home – Zimbabwe.
Pick up the phone and have a chat with Mel.
Account DirectorHaving been a previous client with FMI Fiona took the opportunity to join the FMI team in 2012 and hasn’t looked back since.
Fiona loves to bake and experiment with recipes and in particular tapas. She took up running and Spanish this year and while she is loving the running the Spanish isn’t going quite so well – too much giggling!!
Even though Fiona is a true Dub her favourite colour is red.
Owner & CEOWith well rounded skills, including finance, selling and marketing, Margaret established FMI in 1995. Margaret puts her business success down to her people, and encourages personal growth within all aspects of her business.
As CEO, Margaret is involved in the Strategic Management of the business and Future Planning for FMI.
Outside of work Margaret is a busy Mum of 4; 3 girls and 1 boy, not to mention 3 dogs. In between juggling work and home life Margaret still finds time to run. As a competitive sports woman Margaret would regularly run 40k per week and her current time is 46mins on a 10k run – not that she is competitive!
No surprise that her pet hate is laziness.
DirectorLibby started her career in FMI way back in 2003 as an Account Executive and has worked her way up to become a Board Director at FMI. She has seen three different FMI offices as the business has grown and needed more space.
Libby has worked across all aspects of our services and brings a huge amount of knowledge and experience to the FMI client servicing team. Her experience of running largescale sales merchandising field teams makes Libby an invaluable asset to her clients and colleagues alike.
Libby is our self confessed shopaholic and while her favourite colour is navy her wardrobe is more reflective of her personality colourful & fun.
Nicola de Beer
COONicola was appointed COO in 2013 having previously joined the company in 2006.
Nicola has remarkable and unique skills in team training and sales management within residential, business to business and retail sales. This has led to the establishment of FMI’s reputation as a first class provider of contract sales solutions.
As a native of Cape Town in South Africa Nicola loves to return home to visit family and & friends as much as she can and loves the sunshine and the people.
She also enjoys staying fit and has recently discovered the fast pace classes at Jumpzone so it’s no wonder that her pet hate is lack of pro-activity.