Best Workplaces Ireland 2013
What is a Great Workplace? The Employee View
Great workplaces are built through the day-to-day relationships that employees experience — not a checklist of programmes and benefits.The key factor in common in these relationships is TRUST. From the Employee’s perspective, a great workplace is one where they:
• TRUST the people they work for;
• Have PRIDE in what they do; and
• ENJOY the people they work with.
Trust is the defining principle of great workplaces — created through management’s credibility, the respect with which employees feel they are treated, and the extent to which employees expect to be treated fairly. The degree of pride and levels of authentic connection and camaraderie employees feel with one are additional essential components.
What is a Great Workplace? The Manager View: From the Manager’s perspective, a great workplace is one where they:
• ACHIEVE ORGANISATIONAL OBJECTIVES;
• With employees who GIVE THEIR PERSONAL BEST; and
• WORK TOGETHER AS A TEAM / FAMILY in an environment of TRUST
Account DirectorMichael Thompson has joined the team as Account Director responsible for our Contact Centre. Michael has over 10 years prior management experience within the Contact Centre industry focusing on: Technical support, Customer service, Customer acquisition, Customer retention, Recruitment & Project management. Michael is chairperson of the Tallaght Youth Band and also has played drums for 23 years and have played Tuba for the past 4 years as well in a Drum Corps.
Melody ChinamasaSenior Account Manager
Mel is currently working in the Tactical Division, specialising in activating blitz/adhoc projects which range from merchandising, instore sampling, store refits & promotional sales campaigns to but name a few. Mel gets his buzz from the challenge of seeing a project achieve its results – nothing beats the feeling!
Mel comes from “the last country in the alphabet” any guesses?
Outside of work Mel is currently defending his role as “Champion Dad” with 2 small boys who love to use him as their punch bag. To celebrate the battles they all love the “chicken wings” in Tribeca in Ranelagh.
However nothing tastes like food from home – Zimbabwe.
Pick up the phone and have a chat with Mel - 01 292 4200.
Senior Account ManagerGavin is Account Director New Business at FMI responsible for new business development. Gavin joined FMI back in 2007 as Account Executive and has been on an exciting career path ever since. He has held several key roles within the company and has worked across multiple clients and sectors.
When not hard at work, Gavin can be found going to concerts perfecting his persona as a "music snob" or travelling to London to see his beloved Arsenal Football Club.
No surprise then that Gavin’s pet hate is Tottenham Hotspur.
Account DirectorWorking in FMI since 2001 Grainne has developed her client service skills and HR knowledge working on various FMCG accounts over the years. Grainne’s love of working with people & practical hands on knowledge of the job means her contact and relationships with supervisors nationwide is excellent.
Grainne’s favourite holiday destination is Spain where she loves to relax and unwind with her family.
Nicola de Beer
COONicola was appointed Managing Director in 2013 having previously joined the company in 2006.
Nicola has remarkable and unique skills in team training and sales management within residential, business to business and retail sales. This has led to the establishment of FMI’s reputation as a first class provider of contract sales solutions.
As a native of Cape Town in South Africa Nicola loves to return home to visit family and & friends as much as she can and loves the sunshine and the people.
She also enjoys staying fit and has recently discovered the fast pace classes at Jumpzone so it’s no wonder that her pet hate is lack of pro-activity.