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Answering your Customer Service Call Centre requirements


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Driving customer engagement using market research

Blog & News

Managing sales teams and maintaining engagement during COVID19

FMI is fortunate to have an incredible team who showcase a real can-do culture. Luckily, this culture can be infectious. One person to...

The personalised value of data driven insights

Access to data and analytics as a form of reporting is no longer exclusive to large corporations with deep pockets. Data can come...

On a call with Scott Maher

FMI provide a multitude of business services, and sometimes we are fortunate enough to find individuals who are able to seamlessly pivot, adapt...

Why you should consider using a Contact Centre

Given the current pandemic, Contact Centres have become a central component in companies’ operations, as it is the main area of communication between...

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