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Customer Service Call Centre

Answering your Customer Service Call Centre requirements


Specialising in Sales and Marketing recruitment

Mystery Shopping

Driving customer engagement using market research

Blog & News

12 Reasons to invest in customer experience

Customer experience is rapidly becoming the differentiator between which brands customers choose to use. This is a growing trend and, with increased competition...

HEINEKEN supports Irish Pubs reopening

The pub is the cornerstone of Irish culture. It is a welcoming place for people to meet for small gatherings, social occasions, weddings,...

Leading the way in Vaping…Brian Twomey Tells us all…

FMI have always been known for the array of different people that we bring to our business. This month we talked to Brian...

Managing sales teams and maintaining engagement during COVID19

FMI is fortunate to have an incredible team who showcase a real can-do culture. Luckily, this culture can be infectious. One person to...

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